THE INFLUENCE OF HUMAN CAPITAL MANAGEMENT PRACTICES ON THE JOB PERFORMANCE OF EMPLOYEES

Authors

  • Dr. S. Jayakani Associate Professor & Research Supervisor, Department of Commerce, Vels Institute of Science Technology and Advanced Studies. Chennai Author
  • Dr. S. Rafiya Banu Assistant Professor & Research Supervisor, Department of Commerce, B. S. Abdur Rahman Crescent Institute of Science and Technology, Chennai Author

DOI:

https://doi.org/10.61778/ijmrast.v2i4.51

Keywords:

Human capital management (HCM), Employee performance, Telecom industry (India), Training and development, HR policies and processes

Abstract

This study focuses on the operations of human capital management (HCM), which include training and development, hiring and selection, and performance assessment. The research investigates the link between employee performance and the bottom line of the Indian telecom business. An examination of the ways in which the human resource policies and processes in India's telecom business influence employee production is our primary objective. In the research activity that was indicated before, surveys serve as the foundation. Participants in the research include individuals who are employed in the public sector as well as the commercial sector of India's telecommunication infrastructure. In the process of conducting interrogations, the primary objective is to collect data. We were able to make use of descriptive statistics, correlation analysis, and regression analysis by our sample consisted of 272 individuals. Taking everything into consideration, the findings lend credence to the notion that human resource management strategies are significant and essential in influencing employee performance. To achieve this goal, it is possible to combine the process of examining their previous work to establish trust and confidence with training and development programs that aim to expand their knowledge and capabilities. Employees can perform their jobs more effectively when they are able to execute all these tasks, either individually or in combination. There is a substantial correlation between human capital management methods and employee performance as well as the practices themselves.

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Published

2024-04-13

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Section

Articles